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Trust and security
What if the AI gets it wrong? What if we do?
Fair questions. Here is what the software enforces, what happens to your data, and what isn't finished yet.
The AI
What the AI is allowed to do
The model handles language. It's kept away from anything where a wrong guess costs money.
It proposes; you confirm
Every write is a card you confirm or edit. There's no automatic mode and no way to turn the gate off.
It never supplies an amount
Every rupee comes from what you said or your document. Totals and tax are computed in code.
It explains itself
Each card shows how it read you, and every write records its evidence and a confidence score.
It never files on its own
The business app prepares and exports; it doesn't file. In the CA workspace, only the CA's Confirm & File sends a return.
The ledger
How the books protect themselves
Balance is a database rule
Debit equals credit is enforced by the database. An unbalanced entry can't be written.
Corrections are reversals
A mistake is reversed and re-posted, so the original and the fix both stay visible.
Every write is audited
Who created an entry, when, and from which sentence or bill. Scanned images are logged by size only.
Each business and each practice is isolated
Every business has its own database schema, and every CA practice is fenced by row-level security.
Standing reconciliation
Consistency checks run against live books and fail loudly.
Serials and returns follow the rules
Cancelled invoices keep their number and returns raise credit notes.
Your data
What happens to your data
Under India's Digital Personal Data Protection Act you can know, export and erase your data. The app gives you all three.
Login without passwords
A one-time code to your phone. Sessions are short-lived.
Encrypted where it matters
TLS on every connection, and stored credentials and GST-portal sessions encrypted in the database.
Payments through Cashfree
AawazAI never sees or stores your card or UPI details.
Voice goes to a speech provider
Voice notes are transcribed by Sarvam AI. The privacy policy names every processor.
Export or delete, from Settings
Download everything, or delete your account and data, from inside the app.
No ads, no selling data
We don't sell your data and don't use it for third-party advertising. Grievance contact: admin@aawazai.com, +91 95911 19501.
Stated plainly
Where we are, honestly
Certification
We don't yet hold SOC 2 or ISO 27001. Our controls can be reviewed under a mutual NDA.
Backups
Nightly backups with fourteen days of retention. Point-in-time recovery isn't in place yet.
Reporting a vulnerability
Write to admin@aawazai.com. We reply within two working days and don't pursue good-faith researchers.
Subprocessors
The current list of processors and what each handles is provided on request and updated with notice.
Questions your CA or your bank will ask?
Send them to us. We answer directly, even when the answer is “not yet”.